Under attack?
Suspect
a breach?
Unexpected sign-ins, locked files or systems behaving differently? Contact ITKoncept for an initial conversation about the situation and the technical support you need.
The first conversation
Start with what you know.
We start with what you have observed, the impact on your operations and who is involved. You do not need the full picture before calling.
What happened?
Describe what you observed and when you first noticed it. Was there an alert, an error message or unusual activity?
What is affected?
Which systems, accounts or parts of the business are involved? Include any actions you have already taken.
Who is coordinating?
Provide your organisation, contact person and callback number. Let us know which internal IT staff or providers are already involved.
Strengthen your security architecture.
ITKoncept helps you develop identity, access and technical safeguards around your organisation’s requirements. Tell us about your environment and what you want to improve.
Discuss security