Consulting services / ITKoncept

Microsoft 365 and Exchange consulting

A mail migration or an unexplained operational problem calls for an understanding of the whole chain. We help with identity, permissions, mailboxes and mail flow in Microsoft 365 and Exchange.

Licences, hosting and domains are available through gateway.se.

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The challenge

Dependencies carry over into the change.

Shared mailboxes, integrations and older settings can be essential to the business. Without a map of those dependencies, both migration and troubleshooting become uncertain.

The work is carried out with senior IT architecture expertise.

How we work

Plan, implement and verify.

Prepare the migration.

We map mailboxes, identities, integrations and mail flow. Together we plan the sequence, verification steps and how to handle unexpected results.

Support operations and troubleshooting.

We examine configuration, logs and message flow to isolate problems. Changes are planned and agreed with those responsible for the environment.

Verify and hand over.

We check the agreed functions after the change and document configuration, responsibilities and questions requiring follow-up.

Common questions

Questions and answers.

Can you help with an existing Exchange environment?

Yes. We start with your configuration, dependencies and the problem you need to solve, then define the consulting scope.

Do we need to move the whole environment at once?

The approach needs to reflect dependencies and business requirements. We review possible stages and how to verify each step before you decide.

Are ongoing operations included?

Operational support can form part of an agreed consulting assignment. Responsibilities, scope and availability need to be agreed.

Can we start with a review?

Yes. A free Microsoft 365 environment review is a first step to discuss settings and priorities. You receive a short written summary.

Consulting services / ITKoncept

Next step

Start with your situation.

Describe your environment and what you need to clarify. We agree the scope and practical arrangements before work begins.

Tell us what you need

Request a free Microsoft 365 review