Prepare the migration.
We map mailboxes, identities, integrations and mail flow. Together we plan the sequence, verification steps and how to handle unexpected results.
Consulting services / ITKoncept
A mail migration or an unexplained operational problem calls for an understanding of the whole chain. We help with identity, permissions, mailboxes and mail flow in Microsoft 365 and Exchange.
Licences, hosting and domains are available through gateway.se.
Tell us what you needThe challenge
Shared mailboxes, integrations and older settings can be essential to the business. Without a map of those dependencies, both migration and troubleshooting become uncertain.
The work is carried out with senior IT architecture expertise.
How we work
We map mailboxes, identities, integrations and mail flow. Together we plan the sequence, verification steps and how to handle unexpected results.
We examine configuration, logs and message flow to isolate problems. Changes are planned and agreed with those responsible for the environment.
We check the agreed functions after the change and document configuration, responsibilities and questions requiring follow-up.
Common questions
Yes. We start with your configuration, dependencies and the problem you need to solve, then define the consulting scope.
The approach needs to reflect dependencies and business requirements. We review possible stages and how to verify each step before you decide.
Operational support can form part of an agreed consulting assignment. Responsibilities, scope and availability need to be agreed.
Yes. A free Microsoft 365 environment review is a first step to discuss settings and priorities. You receive a short written summary.
Consulting services / ITKoncept
Understand the current environment, assess options and plan delivery.
Map your senders and take control of mail authentication.
An initial review with a short written summary.
Next step
Describe your environment and what you need to clarify. We agree the scope and practical arrangements before work begins.
Tell us what you need